Updated: January 2026

Privacy Policy Ayubet — Data Protection & Privacy for Malaysian Players

Your privacy is our priority. This page clearly explains how ayubet collects, uses, stores, and protects the personal information of all our platform members.

Effective Date
1 January 2026
Last Updated
15 January 2026
Jurisdiction
Malaysia — applicable to all members
Encryption Standards
256-bit SSL — banking standard
Privacy Contact
support@ayubet.asia

256-bit SSL
No Data Selling
User Rights
Protected Data
Cookie Settings
PDPA Compliant

Privacy Commitment

How Ayubet Protecting Your Privacy

Six core principles that form the foundation of data protection and privacy for all players on the ayubet platform

Bank-Grade Encryption

All data transmitted between your device and ayubet's servers is protected by 256-bit SSL encryption — the same security standard used by Maybank, CIMB, and other leading Malaysian financial institutions.

256-bit SSL
Data Not Sold to Third Parties

Your personal information — including your name, phone number, email address, and financial details — is never sold, rented, or shared with any third party for marketing purposes without your explicit consent.

Zero Data Selling
Secure Data Storage

Player data is stored on servers protected by multi-layered firewalls and an intrusion detection system that operates 24/7. Access to player data on ayubet's end is restricted to staff who require it for operational purposes.

Secure Servers
Financial Transaction Security

Financial details such as bank account numbers or digital wallet information (Touch 'n Go, GrabPay, DuitNow) are processed through certified payment gateways and are not stored directly on ayubet's servers — eliminating the risk of your financial data being exposed.

Secure Gateway
User Access Rights & Controls

As an ayubet member, you have the right to access your personal data, request corrections to inaccurate information, or request deletion of your data in accordance with applicable Malaysian data protection laws.

PDPA Compliant
Data Breach Notification

In the event of any security incident that may affect your data, ayubet is committed to notifying affected members within 72 hours of the incident being identified — in line with global industry best practices.

72-Hour Notice

Privacy Summary

Data Not Sold
Ayubet does not sell, rent, or share your personal data with third parties for marketing purposes.
256-bit SSL Encryption
All transactions and communications are protected by bank-grade encryption at all times.
Cookies Used
Ayubet uses cookies to enhance your browsing experience. You can manage your cookie settings through your browser.
Right of Access & Erasure
You may request a copy, correction, or deletion of your personal data at any time by contacting us.
Malaysia PDPA
This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Introduction

This Privacy Policy explains how ayubet ("we", "platform") collect, process, store, and protect the personal information you provide when using our betting platform in Malaysia.

We are committed to protecting the privacy of all our members ayubet in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. By registering or using the platform ayubet, you agree to the collection and use of your information as described in this policy.

This Privacy Policy applies to all services offered through the ayubet, including Sports Betting, Live Casino, jackpot slots, and the VIP Rewards programme.

2. Types of Data We Collect

Ayubet collects personal information only to the extent necessary to provide a safe, fair, and efficient service. The main categories of data we collect are as follows:

Data Category Example Information Purpose Required?
Identity Full name, national ID number, date of birth Age & identity verification Required
Relationship Phone number, email address Communication & account security Required
Financial Payment methods (TNG, DuitNow, FPX), transaction records Deposit & withdrawal processing Required
Platform Activity Betting history, games played, VIP points VIP Programme & customer support Required
Technical IP address, device type, browser, access logs Security & Fraud Detection Automatic
Optional Language, notifications, favourite sports Personalise your experience Optional

We never collect more information than is necessary for the purposes stated above. All data collection is based on the principle of data minimisation.

3. How We Use Your Data

Personal data collected by ayubet is used solely for the following lawful and transparent purposes:

  • Creating and managing your member account, and verifying identity prior to processing high-value transactions.
  • Processes deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), and other Malaysian payment methods.
  • Provides access to all platform games and services, including live Sports Betting, baccarat, poker, jackpot slots, and e-sports.
  • Manages your VIP Rewards programme — automatically tracking points, determining tier status, and crediting weekly cashback.
  • Sending important account-related communications such as transaction confirmations, security notifications, and service updates.
  • Detecting and preventing fraud, money laundering, and activities that violate the platform's Terms & Conditions.
  • Fulfilling legal and regulatory compliance obligations applicable to the ayubet platform.
  • Improving service quality based on usage patterns and member feedback.
Important Note: Ayubet does not use your data to make automated decisions that could significantly affect your rights without appropriate human review.

4. Data Sharing & Disclosure

Ayubet fully respects your privacy. Your personal data never sold to any third party. However, in limited and specific circumstances, data may be shared with:

  • Payment Providers: Certified payment gateways that process Touch 'n Go, GrabPay, DuitNow, FPX, and other transactions — only the information required to complete a transaction is shared.
  • Game Software Providers: Certified providers supplying Live Casino games, slots, and Sports Betting markets — data sharing is limited to information required for game functionality.
  • Law Enforcement: Where required by a court order, warrant, or lawful directive from the relevant Malaysian authorities.
  • Anti-Fraud Agency: In cases involving identity verification or investigation of suspicious activity, limited information may be shared with the relevant authorities.

In all data sharing instances, ayubet ensuring that recipients are bound by data protection obligations equivalent to or stricter than our own.

5. Data Security

Ayubet continually invests in technical and organisational measures to keep your data secure at all times. Our key security measures include:

  • 256-bit SSL encryption for all data transmitted over the network.
  • Passwords are stored using strong hashing functions — we never store passwords in plain text.
  • Two-factor authentication (2FA) is available on all member accounts as an additional layer of protection.
  • Round-the-clock 24/7 active monitoring for suspicious activity and unauthorised access attempts.
  • Financial data segregation through certified third-party payment gateways.
  • Regular security audits conducted by both our internal team and independent external experts.
  • Strict access controls — only authorised personnel may access sensitive player data.

Ayubet Security Protection Levels

Data Transmission Encryption100%
Password Security (Hashing)100%
Real-Time Threat Monitoring24/7
Financial Data SegregationFull
Internal Access ControlsStrict

6. Cookies & Tracking Technologies

Like most online platforms, ayubet uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:

You can manage your cookie preferences through your browser's settings menu. Please note that disabling essential cookies may affect the functionality of the platform.

7. Data Retention & Deletion

Ayubet retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration of your account and for up to 7 years after account closure for legal compliance and audit purposes.
  • Financial Transaction Records: Retained for 7 years in line with accounting requirements and anti-money laundering legislation.
  • Security Logs: Retained for 1 to 2 years for fraud detection and security incident investigation purposes.
  • Support Communications: Retained for 2 years after case resolution for reference and quality training purposes.
  • Marketing Data (where permitted): Retained until you withdraw consent or submit a deletion request.

Once the retention period has lapsed or upon a valid request, data will be securely deleted using methods that ensure it cannot be recovered.

8. Your Rights as an Ayubet Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the best privacy practices we adhere to, you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Request corrections to any inaccurate or incomplete data held in our records.

Right to Erasure

Request the deletion of your personal data, subject to our legal obligations.

Right to Object

Object to the processing of your data for specific purposes such as direct marketing.

Data Portability Right

Receive your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

Request that we restrict how we process your data under certain circumstances.

To exercise any of the rights above, please contact us at support@ayubet.asia or via the in-platform live chat. We will respond to your request within 30 business days. In some cases, we may need to verify your identity before processing your request.

9. Child Protection

Platform ayubet is intended solely for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian who believes your child has registered on our platform, please contact us immediately at support@ayubet.asia.

10. Changes to the Privacy Policy

Ayubet reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any material changes will:

  • All active members will be notified via email or in-platform notification.
  • Given at least 14 days' notice before changes take effect.
  • The updated date is noted at the top of this page.

Continued use of the platform ayubet after the effective date of the changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may close your account before the effective date.

11. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data by ayubet, please reach out to us through the following channels:

  • Privacy Email: support@ayubet.asia — please mark the email subject as "Privacy Enquiry" for priority handling.
  • Live Chat: Available 24/7 within the ayubet platform for immediate enquiries.
  • VIP Manager: Platinum and Diamond members can reach their personal account manager directly via WhatsApp.

This Privacy Policy is the latest version and supersedes all previous versions. Last updated: 15 January 2026.

FAQ — Privacy Policy Ayubet

The most frequently asked questions about privacy and data protection on the ayubet Malaysia platform

No. Ayubet never sells, rents, or shares your personal information with any third party for marketing purposes without your explicit consent. Your data is only shared with carefully selected service providers — such as payment gateways to process your Touch 'n Go, DuitNow, or GrabPay transactions — and only the minimum information necessary to complete those transactions is shared. All third parties working with ayubet are bound by strict data protection agreements.

Your financial details are processed through certified third-party payment gateways and protected to PCI-DSS industry security standards. Ayubet does not store your bank account numbers, credit card numbers, or digital wallet access tokens directly on our servers. All communications between your device, the payment gateway, and our servers are secured with 256-bit SSL encryption at all times. This means that even in the highly unlikely event of a data breach, your sensitive financial information will not be exposed.

Yes, you have the right to request deletion of your personal data. However, please note that this right is subject to certain exceptions based on legal obligations — for example, financial transaction records must be retained for 7 years under Malaysian anti-money laundering and tax laws. To submit a deletion request, contact us at support@ayubet.asia with the subject line "Data Deletion Request". We will process your request within 30 days and inform you of which data can be deleted and which must be retained for legal reasons.

When you close your ayubet account, your personal data is not deleted immediately as we have legal obligations to retain certain records. Financial transaction records are kept for 7 years, security logs for 1–2 years, and basic account information for 7 years following account closure. Once the respective retention periods expire, the data will be securely deleted. During this retention period, your data is used solely for legal compliance purposes and not for any marketing or active service activities.
Ayubet Privacy Commitment & Responsible Gaming

Player privacy and security are ayubet's top priorities. All data is protected with 256-bit SSL encryption and our privacy policy complies with Malaysia's PDPA. To keep your account secure, always use a unique password and enable two-factor authentication. For more information, please read Terms & Conditions and Responsible Gaming Guide us.

Play Safe with Ayubet — Malaysia's Trusted Platform

With a transparent privacy policy and bank-grade security, you can play with complete peace of mind at ayubet. Join over 50,000 active Malaysian members today.

256-bit SSL
Data Encryption
PDPA
Legal compliance
0
Data sold
24/7
Security Monitoring
Bahasa Melayu